Even though we would all like to have bug free software, that is sadly hardly ever the case! I’m curious about how other people tackle the burden of a constant trickle of bug reports (and if you don’t have that, congratulations on your eminent software development practices).
How does your workplace deal with semi-urgent bugs and requests, that are important and small enough to be completed within a day or two?
In larger organizations it seems quite common to have each team spend one day of the week on these types of issues, or having a rotating schedule. What’s your experience with these or other methods, pros and cons? What do you believe works best?