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    I’m reminded of the dichotomy between strategies and tactics. Observability is a strategy; it’s a guiding ideal towards large nebulous goals. Monitoring is a tactic; it’s a specific methodology for achieving concrete improvements.

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      This is a pretty good analogy, with the “I want my stuff to provide a good service to its users” being the strategic goal, and Observability being a part of the overall strategy (although knowledge of what’s borked is half the battle).