This is painful to read. “Front-end” in general always shirks its responsibility to accessibility in the name of vanity. I saw it in Win32, where custom controls were indecipherable, I saw it happen during the Rise of the Great Universal Language (Java), and now here. (FWIW, I don’t know what the situation with the web is.)
This angers me significantly.
The situation in the web is: generally, there are solutions, in practice, they take a backseat over new fancy interaction patterns for the seeing.
Spotify got back to me with a boilerplate reply, & I replied in turn to ask that the issue be taken seriously.
Meta: I’m sad about getting off-topic downvotes. This is common to my submissions; I think I suck at tagging :( What tags do people think I should have used?
I think that the tags are relevant. The cynic in me would guess that some people don’t find accessibility a technical-enough subject to be on Lobsters.