I’m always confused by how many people demonstrate that they know how to search online by locating my email address but are then unable to find an answer to their questions.

This is the truth. I occasionally get emails related to projects that I’m only very loosely attached to. e.g. something where I sent in a patch for a minor feature or answered someone’s question on a users’ mailing list. Let alone software I author myself. The tone of the emails can be rude or accusatory, even. And the question underlying the email can, almost without fail, be answered by a web search.

(That said: if that’s the cost to me of having my local fixes upstreamed or having useful mailing lists for things I use, it’s quite worth it.)