1. 26
  1. 3

    I’m surprised that a market for this form factor exists. As far as I know, some of my colleagues use work supplied mobile phones and we all use a tele-conferencing setup.

    1. 2

      The form factor is really ergonomic in an office environment.

      1. 2

        At my place of work (UK, not in a city), mobile signal is really patchy/non-existent. If you wanted everyone to use mobiles, you’d probably have to:

        1. Set up some sort of VOIP (possibly with PSTN integration)
        2. Install more wifi routers/repeaters.
        3. Possibly find some sort of intercom alternative.
        4. Buy everyone a mobile phone and set it up with company contacts, etc.

        That’s a lot of hoop-jumping when you already have a working network of desk-phones. Even if you were setting up the offices from scratch, I think the desk phones might still win.

        1. 1

          I guess I got so used to video-conferencing that I can’t imagine investing in dedicated hardware that just does voice. A typical video-conferencing setup is just a cheap computer, camera and microphone/speaker with software setup in kiosk mode. It does voice, you can call phones AND you can video-conference.

          1. 3

            Desk phones last all day and don’t need a computer. They’re loved for their tactility, reliability, paid support (usually sometimes) and ability to take a beating. If your business takes or makes calls for money (but you don’t want to use headsets for whatever reason) it’s probably your first choice.

            Also: some videoconferencing setups are literally a Win 10 PC in kiosk mode (complete with flashing cmd windows when you turn it on!) but none of them are cheap. There’s a lot of money in flashy meeting rooms!

      2. 2

        I have a GXP2160 and have played with the XML applications mentioned at the bottom of this article. It’s similar to the a conventional HTML-based browser application: user presses button to start the “application”, the phone makes an HTTP(S) request to your server and gets back a bunch of XML, which it renders to the screen. It can include some buttons for the user to press, and various other input options. Of course they have their own XML-based language that’s horribly documented, at least a few years ago when I was doing this. All documentation was in PDF form, with not much in the way of actual examples.

        I hacked together a little PHP script that ran on my PBX to allow me to arbitrarily reconfigure my outbound number, it’s quite handy.

        1. 3

          that’s really awesome. I think a lot of laypeople might underestimate how configurable enterprise hardware can be, and all the possibilities it could open.

          Almost makes me want to have a need for this kind of phone. Almost….

          1. 1

            I don’t want it, but I am surprised how affordable it actually is. Around the 80 Euros ballpark, I would’ve expected more for an ‘enterprise solution’.

        2. 1

          From $72 on amazon.