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    I haven’t read this thesis myself, but I imagine somebody here will be interested. Elements of that may be interest:

    • researches design patterns as in Christopher W. Alexander’s ‘A Pattern Language: Towns, Buildings, Construction’, rather than as in Gamma et. al.’s “Elements of Reusable Object-Oriented Software”.
    • explicitly targets frontline firefighting, not the firefighting work that takes place a distance from the fire such as command and control, or prevention.
    • “When designers understand firefighting as a largely successful practice, they have to acknowledge that a systems that they are about to build may not solely do good to firefighters’ work.”
    • “While traditional computers aim to form an interface between the person and the world (bot- tom left) ubiquitous computing is pervasive (bottom right).”

    The table of contents:

    • Contents
    • Preface — 1
    • 1 Introduction — 5
      • 1.1 Computing to Support Frontline Firefighting — 6
      • 1.2 Social Dimensions of Ubiquitous Computing — 9
      • 1.3 Frontline Firefighting as a Configuration — 12
    • 2 Related Work — 17
      • 2.1 Understanding Frontline Firefighting — 18
      • 2.2 Digital Technology for Firefighters — 24
      • 2.3 Design as a Transformation of Configurations — 36
      • 2.4 Pattern Research — 49
    • 3 Methodology — 63
      • 3.1 Alexander’s Methods — 64
      • 3.2 A Pattern Language as a Grounded Theory — 69
      • 3.3 Adding Action Research — 77
    • 4 Field Studies — 85
      • 4.1 Overview — 86
      • 4.2 Ethnographic Studies — 90
      • 4.3 Empathic Exercises — 98
      • 4.4 Triggering Artifacts — 103
      • 4.5 Design-Oriented Activities — 109
    • 5 A Pattern Language — 113
      • fluid order — 121
      • rigid structure — 125
      • independent units — 131
      • procedures — 137
      • ever-changing puzzle — 143
      • take good care — 149
      • shared estimates — 155
      • monitoring — 163
      • big family . — 169
      • backup team . — 173
      • the way back — 177
      • multimodal acts . — 183
      • mash-up . — 189
      • handy multi tools — 193
      • exercise . — 199
      • learn by mistake — 203
    • 6 Informing Design — 209
      • 6.1 A Navigation Support System — 210
      • 6.2 Discussing new Frontline Technology — 217
      • 7 Discussion 237
      • 7.1 Firefighting and other High Reliability Professions — 238
      • 7.2 Designing Configurations — 245
      • 7.3 Future Work — 250
    • 8 Conclusion — 255
    • References — 259
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      Thanks for posting! As a volunteer in the US, I was struck by how low-tech the job still is. This should be an interesting read that formalizes what I’ve been taught about the service.

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      This is a post worthy of a deep read. Thanks for writing it!