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    I can imagine someone wondering how software will get released before a competitor if you have to add documentation. Even if it leads to longer-term sustainability and speed.

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      It’s an interesting example of the of risks relying on SaaS/PaaS. Leveraging third party services gives you a big headstart, but this shows that you also need to be defensive and think about these third parties failing you (shutdown, acquisition, API change, pricing change, etc).

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        Are there stories of how people switch from SaaS to other models? I’ve always wondered how scaling worked in that manner.